Optimized Document Management
Automated document meta-data tagging for uploaded documents in DMS using Pega Robotics for a major Insurance client by integrating OCR and document management system which helps in reducing human errors by 90% and man hours by 80% which results in improving turnaround time and quality of system.
Automated Claims system
Developed a High Frequency Insurance Claim system derived from the base system to automate back-office business processes. Business processes that were successfully automated include: Claim Entry, Document Request and Reception, Claim Analysis and Payment Generation.
Developed a P&C program comprised of Predictive Modeling, Rating Administration and Actuarial workbench. Strategically supported architectural direction, determined impacts to tooling, programming model changes, application development and frameworks.
Developed a new “Rate Capping” system to mitigate renewal premium increases and decreases caused by rate revisions and program changes. This system also enabled the ability to respond to State demands for rate capping being in place.