Government Success Stories

12 Apr 18

Enhancement of servicing system

Enhanced the Member Management Replacement System (MMRS) to accept automatic electronic applications from the Federally Facilitated Marketplace (FFM) and State Thrive agencies to render an accurate eligibility decision for the ingested applications, and to send the eligibility information back to FFM and the agencies.

Legacy system modernization

Successful implementation of a legacy system modernization program. Business processes and Business rules were automated for easier maintenance through simple, user friendly Interfaces.

Digital transformation

Developed a new extendable social services system to screen constituents for eligible benefit programs and to issue benefits for citizens. Seamlessly integrated business processes between the new system and the legacy systems.

Legacy system modernization

Developed an integrated system to manage large inventories of inspection, accident, infrastructure, complaints, formal proceedings, and historical data with a more permanent, accessible, integrated, and reliable system.

Digital transformation

Developed an end-end system for unemployment compensation taxes for contributions or voluntary funds by offering employers and their representatives the option of filing their tax returns and to manage their tax accounts online.

Business Center Of Excellence

Evaluated the current processes and operations of an Income Tax system to understand the complete lifecycle of the TAX application and in turn develop a reusable and extendable system.