Upgrade Assessment and Tuning (UAT)
Customer Service Accelerator
Next-gen Marketing
Sales Automation Accelerator
Application Assessment and Review (AAR)
Advanced System Monitoring (ASM)
Upgrading software is an ubiquitous yet often times complicated task. We aim to simplify this process and streamline the issues beforehand to minimize the timelines of system upgrade. UAT builds a comprehensive step by step framework that includes pre-upgrade and post-upgrade steps in addition to the actual software upgrade. Our approach differs from typical upgrade products/accelerators, in that we tackle and anticipate issues proactively during upgrade. This is usually taken up as a post upgrade process in most instances. We also keep track of recommended hotfixes for software version we intend to upgrade to.